Please read the following conditions of use carefully before using this website.
Terms and Conditions
Welcome to Ralph Garafola - Artist, Educator, Author.
All users of our sites agree to use these sites subject to the following terms, conditions, and other applicable law. If you disagree to these Terms and Conditions, please do not use our websites.
Website usage terms and conditions are subject to the following terms:
The entire content on these pages is for your general information and viewing only. Information may be subject to change without notice. We expressly exclude liability for any inaccuracies or errors that may
appear on this site. Our sites do not represent or warrant that the functions contained in our sites will be uninterrupted or error-free, that the defects will be corrected, or that our sites or the server that
make our sites available to you are free of viruses or other harmful components.
Copyright
The entire content featured in our websites including but not limited to the design, layout, appearance, and graphics is copyrighted under the United States and other copyright laws is the property of RG & L Garafola. Reproduction is prohibited. All text, scanned documents and images displayed on our sites are copyrighted protected and not public domain. They are displayed here for the purpose of sales and education. All rights are reserved including but not limited to transmitting, reposting, reproduction, redistributing or commercial use in any form is prohibited. The transfer of materials on our websites to another person or "mirror" the materials on any other server is prohibited without prior written consent. Unauthorized use of our websites or works may give rise to a claim for damages and/or be a criminal offense.
Our Website links are provided for your convince. Use of our websites and any dispute arising out of such use is subject to the laws of the United States, and Florida.
Privacy Policy
We are committed to protecting your personal privacy and security. This Privacy Policy is subject to our Terms of Use of our websites. We collect information that you, our customer provides to us when you make an inquiry with us. We also maintain a record of customer’s purchases to catalog Ralph Garafola's art collection. We will only use your information to process your order and send an email order confirmation. We may need to contact you via phone; postal mail or email if we have questions regarding your order.
We DO NOT share your information.
Secure and Safe Shopping Guarantee
Our policies are designed to create a safe and fair environment. Proper packaging is especially important to avoid any damage during the shipping process.
We welcome domestic and international buyers.
Payment
Bank check is accepted in US Dollars.
Credit and Debit cards are securely processed via PayPal in US Dollars. Your billing address must match the address on your check, credit/ debit card.
All shipments require signature at delivery.
Buyers must open and inspect purchased artwork immediately upon receipt. If we do not hear back immediately upon receipt of your artwork purchase, we will assume that no issues were discovered. If a problem is discovered, we will work with you quickly to resolve it.
Returns and Claims
Buyers must open and inspect the artwork immediately at delivery. In the case of shipping damage, artwork must be photographed at time of signature, and reported to us immediately via email. info@ralphgarafola.com
All packing materials must be saved and used to return the damaged artwork to us. We will assist with the claim. Never ship glass. It is not covered by any bonded shippers. All claims for items shipped with glass will be denied.
Returns will be accepted, and a full refund will be issued only if the artwork was damaged during shipping. You will need a Return Authorization Number to return damaged artwork to us.
Refunds will not be issued if return is sent to the wrong location.
Refund will be issued in the payment method used for purchase.
Right of return applies only to the original purchaser and is non-transferrable.
Damaged Giclee painting will be replaced with the same at no expense to you with proof of damage. However, you must make these claims at delivery. Email info@ralphgarafola.com for return authorization and instructions.
All returns must be insured to assure that they successfully arrive back to us.
Customers will be responsible for return shipment fee which can be refunded based on the situation agreement.
No returns or refunds on Giclees or original art.
Frames are often included as a courtesy and are sold as is and are not grounds upon which a buyer may reject a transaction.
Cancellation: Orders cancelled within 2 days of order placement will receive full credit.
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